Enter the characters in the picture or the words in the audio and click Next.
Enter your email address and click Next.
Once changed, the new password will become effective immediately.
Enter your new password in the Create new password and Confirm new password fields.
Enter your current password in the Old password field.
Select the gear icon in the upper-right corner and select Change your password.
When a green check mark shows on both options, select Finish.
Select the Set it up now link next to Security Questions, answer 5 security questions and click the save answers button.
Select the Set it up now link next to Authentication Phone, select your country or region, enter your preferred phone number, and verify the number via text or a phone call.
Select Next at the More information required prompt.
Log in to your Office 365 account here:.
Once this is complete, you will be able to reset your password with a two-step verification process. The first time you log into Microsoft Office 365, you will be prompted to set up your account security. Microsoft Office 365 Setup Your Account for Password Self-Service
Once logged in, press CTRL + ALT + DEL.
Reminder: Changing your MyMercer password also changes the password for your computer and email.
Setup Your Account for Password Self-Serviceįollow the steps below to reset your password via your computer.
Mercer provides the following options to make it easy for you to change or reset your password.
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